Support
Voxly AI Keyboard · support@voxlykeys.com
Setting Voxly up
- Open Voxly and sign in with Google.
- Choose the language you want to write in. You can change it later in Settings.
- Turn Voxly on in your phone's keyboard settings. Android will not let any app use a keyboard until it has been enabled here, so this step is not optional.
- Open any app, tap a text box, and tap the mic on the Voxly toolbar.
If Voxly does not appear when you tap a text box, tap the keyboard switcher in the corner of the screen and pick Voxly from the list.
Speaking and typing
Hold the mic and speak. When you let go, Voxly transcribes what you said and types it into the field you were in.
The two buttons to the right of the mic control what comes out:
- EN / Z switches between plain, direct English and Gen Z texting style.
- The globe switches between English out, your chosen language in its own script, and your chosen language written in English letters. On the languages that have a script keyboard, this also swaps the keys, so the keyboard and the voice always agree.
Credits
Typing is free. Only voice messages use credits.
- 1 credit is 1 voice message.
- You get 15 free credits when you first sign in.
- Top up with a one-time credit pack in Settings. There is no subscription.
- If a recording is silent or the transcription fails, you are not charged.
Settings shows your balance, and Credit history lists where every credit came from and where it went.
Common problems
“Please say something”
Voxly checks the recording before sending it, so a clip that is too short, too quiet or silent never leaves your phone and never costs a credit. Hold the mic a moment longer and speak a little closer to it.
Nothing is typed when I speak
Check your credit balance in Settings first. If you are out of credits, transcription stops until you top up. If you have credits and it still fails, check your internet connection.
The text comes out in the wrong language
The language you pick is the language that comes out, whatever you speak. Speaking Malayalam with Danish selected gives you Danish. Change it in Settings, or use the globe on the keyboard toolbar.
The keyboard does not show my script
Script keyboards are available for Malayalam, Hindi, Marathi, Nepali, Bengali, Punjabi, Gujarati, Telugu, Kannada, Arabic and Urdu, and appear when the globe is set to your language. Tamil is supported for speech but falls back to English letters for typing.
Swipe typing does not work
Swipe typing is available on the English keyboard only. It is off in password, email address and web address fields, and off while the globe is set to another language.
Reporting a problem
The fastest route is inside the app: Settings → Privacy & data → Report a problem. Pick a category, describe what happened, and send. The report includes your app version, Android version, device and language, all shown to you on the screen before you send it.
You can also email support@voxlykeys.com. Telling us your phone model and what you were doing at the time makes a problem far easier to find.
Deleting your account
You can delete your account and its data at any time, from inside the app, without contacting anyone. See Delete your account for the steps and exactly what is removed.